Managed IT

Choose one of our monthly plans and we will manage your IT systems so they run smoothly and securely

Managed IT support

Let our experienced team manage your IT to ensure your systems are running efficiently and securely

Well managed IT is critical to the success of any business. Our Managed IT services keep your systems operating effectively with minimal disruption, allowing you to stay focused on running your business.

Reliable IT and less stress

Technology can be unpredictable, which is why you need experienced IT support that you can rely on. Whether it’s a small glitch or a major issue, the way it’s handled can make all the difference. Our expert team proactively monitors, maintains, and secures your IT infrastructure often solving problems before you even know they exist.

What we do for you

  • Round-the-clock monitoring to catch issues before they escalate
  • Automated patching & updates to keep your systems secure
  • Advanced cybersecurity protection against viruses and threats
  • Reliable backups so your data stays safe and recoverable
  • Fast, expert support to resolve problems quickly

Why choose our Managed IT services?

  • Boost efficiency – minimise downtime and keep operations running smoothly
  • Predictable costs – no surprise expenses, just straightforward IT management
  • Stronger security – advanced protection against cyber threats
  • Proactive support – IT issues are detected early and resolved fast
  • Peace of mind – we handle your IT so you can focus on your business

Managed IT support

Get on with running your business while we manage your IT systems – 24/7 monitoring, backups, patches, virus-protection and system efficiency

“Adept IT Solutions are very easy to deal with and take time to listen to our needs. As experienced IT experts they are able to provide creative IT solutions that meet our business objectives. They are responsive, don’t blind us with jargon and are reasonably priced.”

BBL Family Law

Bronze, Silver & Gold plans

Our IT support contracts are designed to keep your IT running smoothly and can easily be scaled up as your business grows.

Services

Bronze Plan

Silver Plan
Gold Plan

Managed AV & antimalware

Managed software updates

Hardware monitoring & alerts

Software monitoring & alerts

Preventative maintenance

System housekeeping

Performance monitoring & alerts

Free diagnostics

Remote access subscription for all computers covered

Remote & telephone support charged in 5 minute increments (usually 20 minutes)

If pre-paid allowance has been used

N/A

Includes Adept service level agreement(SLA) maximum response times (if all computers in regular use covered)

2 hour allowance of phone, remote, and workshop support per computer covered per annum, which can be pooled & used on any computer as required

N/A

Unlimited phone, remote, and Adept workshop computer support