A practical, step-by-step guide from your IT support team If your small business suffers a cyber attack, contact your IT support provider immediately, isolate affected devices, secure compromised accounts and preserve evidence. Identify which systems and data have been affected, notify the appropriate organisations and restore systems only when it is safe to do so. … Read more
Why is your business computer running slowly? Find common causes including RAM, storage, updates, malware and ageing hardware, and what you can do.
Small businesses using Microsoft 365 need more than licences and email set-up. Good Microsoft 365 support should include secure configuration, user and licence management, cyber security, Teams, OneDrive and SharePoint support, ongoing administration, helpdesk support, guidance for employees, and optionally a data backup. But simply buying Microsoft 365 licences isn’t the same as having Microsoft … Read more
Should you repair or replace a business computer? A business computer is usually worth repairing when it is relatively new, reliable and the problem can be fixed cost-effectively. Replacement is often the better option when a computer becomes unreliable, struggles with everyday software, no longer receives appropriate security support, or the cost of repairs and … Read more
Managed IT support typically includes proactive IT monitoring and maintenance, helpdesk support, Microsoft 365 management, cyber security, backup and recovery, device management, user access management, strategic IT advice, and regular reviews. The exact services vary between providers, so it’s important to understand what is included in your monthly fee. For many small businesses, IT is … Read more
Discover whether managed IT support is worth it for your small business and learn how proactive IT services reduce downtime, improve cyber security, and control costs.
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