A guide to successful remote working for small businesses

An increasing number of businesses have embraced a form of remote working, transforming the traditional workplace, and providing newfound flexibility for both employers and employees. Small businesses can benefit greatly from embracing remote work as it opens up opportunities for talent acquisition, cost savings, and increased productivity. Here are some tips to help your business successfully navigate and thrive in the remote work landscape.

Establish clear communication channels

Effective communication is the cornerstone of successful remote work. Small businesses should invest in reliable communication tools to facilitate seamless collaboration among team members. Utilise platforms such as Microsoft Teams, Slack, or Zoom to ensure real-time communication, file sharing, and virtual meetings. Regular check-ins and team updates are essential to keep everyone on the same page.

Embrace cloud-based technologies

Move your business operations to the cloud to enhance accessibility and collaboration. Cloud-based tools like Microsoft 365, Google Workspace and project management platforms offer the flexibility to work from anywhere, promoting a more agile and responsive work environment. This transition also ensures that important data is securely stored and easily accessible to authorised team members.

Microsoft 365

Migrating to Microsoft 365 helps communication, unifies collaboration, accelerates productivity, and ensures secure data management. For staff working remotely Office 365 facilitates easy access to emails, calendars, and contacts and enables staff to work from any location at any hour making them more productive.  It also enhances connectivity through real-time messaging, face-to-face video conferences, and collaborative project work through team sites. You can also integrate Microsoft Teams with your VoIP system so you can call anyone, whether they’re using a landline, mobile phone, or the Teams app.

Prioritise cybersecurity

With remote work comes an increased risk of cybersecurity threats. Small businesses should invest in robust cybersecurity measures to protect sensitive information. Implement secure virtual private network (VPN) connections, two-factor authentication, and regular security updates. Educate employees on cybersecurity best practices to minimise the risk of data breaches.

Virtual Private Networks (VPNs)

VPNs encrypt data transmitted between the remote worker and the company’s network so remote workers can access company resources, such as files, databases, and internal applications, securely. This encryption helps protect sensitive information from unauthorised access or interception, especially when employees connect to public Wi-Fi networks.

Managed IT Solutions

A monitoring and maintenance solutions like our Bronze Plan offers a proactive IT service that includes antivirus and antimalware software, a remote login solution and will ensure your computers run efficiently, securely and with minimal downtime.


Voice over Internet Protocol (VoIP) is a cost-effective and flexible communication solution that is reliable, secure and cost-effective.  It is a flexible telephone system that will grow with the needs of your business and enables you to connect seamlessly across different locations and home offices.

Define clear work expectations

Establishing clear expectations is crucial in a remote work setting. Clearly communicate deadlines, deliverables, and project milestones. Consider implementing project management tools like Asana or Trello to help track tasks and monitor progress. Encourage open communication regarding work schedules, availability, and any potential challenges team members may face.

Foster a remote-friendly company culture

Maintain a positive and inclusive company culture by finding creative ways to foster team camaraderie. Organise virtual team-building activities, celebrate achievements, and encourage open communication. Establishing a sense of belonging among remote team members is crucial for maintaining morale and motivation.

Provide professional development opportunities

Remote work offers employees the flexibility to manage their time more efficiently. Encourage ongoing professional development by providing access to online training courses, workshops, and resources. This not only enhances the skills of your team members but also contributes to the overall growth of your small business.

Offer flexibility and autonomy

One of the primary benefits of remote work is the autonomy it provides to employees. Trust your team members to manage their time effectively and achieve their goals. Emphasise results rather than micromanaging processes, creating a more flexible and empowering work environment.

Embracing remote work for small businesses is not just a response to the evolving work landscape; it’s an opportunity to unlock new possibilities for growth and success. Contact us to find out how we can help your business get the most out of flexible working.