Our cost effective IT support contracts are affordable and can easily be scaled up as your business grows
Our IT contracts will ensure that your business IT is looked after and running smoothly. We will make sure that your IT systems are running efficiently, your staff can work productively and the data that your company relies upon is protected.
Our range of IT contracts, listed below, can be tailored to meet the needs of your business. If you prefer ad hoc support we offer a pay as you go service.
We outsource all our IT support to Adept IT Solutions, who are like a valued member of staff. Their experience and knowledge means that they provide advice that is best for our business, so it can run smoothly and cost effectively. They operate with integrity and we have no reservations giving them access to highly confidential information
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Choose the right plan for you
Whatever your business IT support needs, we’ve got a flexible plan that will work for you.
Microsoft 365 Plan
Management and support of your Microsoft 365 including:
- User creation, management, deletion & archiving
- Mailbox creation, management & sharing
- Password resets & changes
- Calendar / contact / task list creation, management & sharing
- File management including security & file restoration
- Security auditing & alerts
Our Microsoft 365 plan manages and supports all aspects of your Microsoft 365 service, allowing your organisation to work and collaborate as effectively as possible whilst ensuring data security.
As a Microsoft Cloud Partner we have a team of Microsoft certified specialists, who will ensure that you utilise your Microsoft 365 services to their full potential.
Adept IT Solutions have a forward thinking and proactive approach to IT. Their understanding of Microsoft 365 has really enhanced the way we work. They take pride in their work and we know that we can totally rely on their service and advice.
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Bronze, Silver and Gold Plans
Our plans provide a proactive monitoring service to ensure your IT systems run efficiently, securely and with minimal downtime, which helps keep your IT costs to a minimum.
SERVICES
Bronze Plan
Silver Plan
Gold Plan
Managed AV & antimalware
Managed software updates
Hardware monitoring & alerts
Software monitoring & alerts
Preventative maintenance
System housekeeping
Performance monitoring & alerts
Free diagnostics
Remote access subscription for all computers covered
Remote & telephone support charged in 5 minute increments
(usually 20 minutes)
If pre-paid allowance has been used
N/A
Includes Adept service level agreement(SLA) maximum response times (if all computers in regular use covered)
2 hour allowance of phone, remote, and workshop support per computer covered per annum, which can be pooled & used on any computer as required
N/A
Unlimited phone, remote, and Adept workshop computer support